Dispute resolution

A clear route for reviewing account, payment and market concerns.

Raise your concern

Contact Avalon through the protected in-app support channel and include the relevant transaction, ticket or payment reference.

Log in for support

Review

Avalon reviews server records, market rules, verified sources, payment evidence and relevant account activity.

Outcome

You will receive the result through the official support conversation. Unresolved markets follow their published rules, including stake return where applicable.